Return and Refund Policy

Last updated: May 05, 2022

Thank you for shopping at swapemo.com.

If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to swapemo.com

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to swapemo.com, accessible from swapemo

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within a few minutes before it goes for the printing process. if you cancel the order after the printing process the item will be not re-usable for anyone else you will not get any refund. 

In order to change the submitted details. You can inform us of your decision by: 
(before it goes for the printing process. if you cancel the order after the printing process the item will be not re-usable for anyone else you will not get any refund)

• By email: social@swapemo.com

• By visiting this page on our website: swap.com/contact

• By Phone call: +919873131781

Conditions for Returns

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only the following condition-matched goods may be returned with a proper investigation. 

• Misprinted Details 

If investigators find the customer’s mistake for the above conditions, then no refund will be initiated and the item will be non-returnable.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

*Address*

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: social@swapemo.com

• By visiting this page on our website: Contact us

• By phone call: +919873131781